The Department of Home Affairs' Document Verification Service (DVS) is an identity matching service that helps verify an individual's identity against Government databases. To access the DVS an organisation must use an approved Gateway Service Provider, such as RapidID.
Organisations using a DVS provider don't need to keep copies of identity documents, which helps to protect the individual’s privacy and reduces the risk of data breaches. The DVS compares the personal information on Australian identity documents against official government records. The service is provided through secure, online systems that operate 24 hours a day, seven days a week and is updated in real-time.

To get setup with DVS access your organisation must have a registered business within Australia or New Zealand.Your organisation must be caught under the Australian Privacy Act 1988 and/or the New Zealand Privacy Act 1993 as applicable in the relevant circumstances;. If your organisation is either generating more than A$3million in annual revenue, is a reporting entity under AUSTRAC or has previously opted-in to be caught under the Privacy Act, it will be considered automatically captured. Otherwise, you simply apply to the OAIC Opt-In Register. RapidID can provide a simple 1- minute form for this.Your organisation must also complete the Department of Home Affairs’ registration form for DVS access. RapidID will provide you this form and should take only 2 minutes to complete.Finally, you will need to provide RapidID with evidence that  your users agree to a DVS-approved consent statement prior to their identity being checked. Simply click ‘Get Started’ in the top right corner of this page to access everything you need.

RapidID will provide you with all the forms you need to get started. These should take you only a few minutes to complete. Once you have returned the forms to us, we’ll lodge your application directly with the DVS. Whilst these can often be approved same-day, we cautiously advise to allow 2-3 business days for your application to be approved. Upon approval, you are ready to start accessing the Department of Home Affairs’ Document Verification Service.

- Centrelink Concession Card
- Certificate of Registration by Descent
- Change of Name Certificate
- Citizenship Certificate
- Driver's License
- ImmiCards
- Marriage Certificate
- Medicare Card
- Passport
- Visa